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Services & Shipping Information
OUR SERVICE INCLUDES:
Secure online ordering:
All orders our processed through a secure server to encrypt sensitive confidential data such as credit card numbers. Because we value your privacy and want you to feel comfortable with the online ordering process.
Payment by check:
If you prefer to pay by check, select the item you want to order and add them to your basket.
When all items have been selected, print the page and mail it with your check or money order, payable to:
Douglas Health Care
8105 Sundown Vista Ave.
Las Vegas, Nevada 89147
Returns:
Please call for a return authorization number at 877-236-0427 within 30 days from the ship date and ensure that the item is in its original condition ( not washed, soiled, worn, etc.).
After inspecting the returned product please allow 10 - 15 days from the time we receive the return to process your refund.
The customer must pay all costs related to return shipping.
We will reimburse you for the price of the item, less the original shipping fee.
SHIPPING INFORMATION:
We ship orders from our warehouse with in 1 to 5 business days from the time you place your order.
All orders are shipped by UPS Ground service.
Next Day and 2nd Day services are available - please call for shipping charges (800-290-8280).
We only ship to address ( No PO Boxes or APO/FPO Sorry!) within the continental United States.
For Alaska and Hawaii customers please call for shipping and handling charges.
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